Terms and Conditions

All orders placed with Champaign Publishing are subject to the following terms and conditions and they do not affect the statutory rights of any customer.

Orders

All products purchased online are subject to availability. We will endeavour to ensure stock availability is updated at all times. If we are unable to fulfil an order we will inform the purchaser as soon as possible and offer a refund or an alternative option.

Once an order has been placed it is deemed as binding subject to your rights of cancellation.

All products offered for sale through our website are priced in pounds sterling (GBP/£) and are inclusive of VAT.

Upon placing an order you will be sent an acknowledgement email, shortly followed by your receipt and information about your estimated delivery.

It is essential that you check all the details of your order and that the details you provide are accurate.

Payment

Placing an order includes your consent to payment being taken in full via PayPal or directly from your debit or  credit card.

In the case of trade customers, we require payment within 30 days from receipt of the products.

Delivery

Please allow 21 days for your order to be despatched and delivered. This applies to our books, limited editions and greeting cards.

We will do our best to deliver an order by a specific date or for a special event.

Our goods will be posted using the Royal Mail which has its own systems for delivering parcels, including a tracking service.

Liability

Please report any problems with any of our products immediately after delivery. Any claims for damaged good must be reported within 48 hours of the delivery date.

Damaged or product supplied in error will be repaired or replaced as soon as possible.

Security

When you order with us you will be asked for certain information about yourself such as name, contact details and debit or credit card details.

Your information will be used to contact you for our own purposes. Your payment details are captured by a secure server off-site.

The information you provide, not including debit or credit card details, will be stored on computer and used by us to fulfil your order as part of our customer service.

You can review and amend the information held about you to ensure it is accurate. We will use this information to provide you with details of new products, forthcoming exhibitions and invitations to future events using email, phone or post. You can choose not to receive this information by unsubscribing or contacting us.

We value the importance of information that we hold about our customers,  its security and privacy and we will not disclose any details to third parties. We have security measures in place to protect your information from unauthorised persons.

Website

By browsing and using this website you are agreeing to comply with and be bound by the following terms and conditions of use:

All content is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

It is your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by us. This includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

You may not create a link to this website from another website or document without Champaign Publishing’s prior written consent.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales

Intellectual Property & Licensing

No material on this website can be copied or stored for anything other than personal use and cannot be modified in any way. All of the images, logos and art work on this website are the copyright of Champaign Publishing. Any individuals or businesses wishing to use any of this material for commercial purposes should contact Champaign Publishing first.